Rehber360 Privacy Policy
Rehber360 is a business app for existing company accounts. The publisher is Ruzigar Media Works. Contact: destek@ruzigar.com; website: ruzigar.com. This policy covers the mobile app.
Company installations
You select your company's domain. Customer and commercial records are stored in that company's separate installation. Your company manages their purposes, access permissions and business operations. Ruzigar Media Works publishes the app and handles technical support communication. Requests relating to company records are handled with the relevant company's authorized staff where necessary.
Why is there no sign-up screen?
Rehber360 gives existing company administrators and staff access to their own company records. It does not offer individual consumer registration or company account creation from the mobile app, and does not direct users to an external registration form. Company setup and user access are managed by authorized company administrators and connected business systems. Users select their company domain and sign in with the country code, phone number and password assigned to their existing account. Installing the app does not create an account or grant access to company records. The in-app “Add customer” feature creates a company CRM/contact record; it does not give that customer a mobile sign-in account or staff permissions.
Information processed
- Account contact/profile information, sign-in data, sessions, IP/network information, app version, platform, device model and app installation identifier, for authentication, device sessions and security.
- Customer names, phone numbers, email/postal addresses; identity/tax details and customer contact records you provide; product/stock records; quotes, invoices, payments, account balances and operational notes, according to your business permissions.
- Photos, PDFs, text/notes and document recipient information you select or provide when using a feature. Selected content may be sent to the company API.
Camera, selected files and NFC
The camera scans product barcodes; NFC reads compatible electronic shelf labels. Manual product search is also available. Barcode images are processed on the device; the barcode scanning flow does not upload camera frames to the company API. Photo/PDF uploads use separately selected files. The app does not request access to your contact book, SMS, call history, microphone or precise location.
Services and transfers
API and image/content connections involve technical network information. Authorized business operations may use company-enabled hosting, ERP/Diva, document or Mesaj360/WhatsApp services. Document and recipient transfers depend on your action and the company's connections. Business records are not opened to other dealers through a shared mobile account.
The Android barcode component uses Google ML Kit. The SDK may send device/app information and identifiers and performance, diagnostic and usage metrics to Google services. This does not mean barcode camera images are uploaded. See ML Kit data disclosure and Google's Privacy Policy.
The app contains no advertising display or personal-data sale feature. Service-related, legal and user-initiated transfers are handled within their respective scope.
Security and retention
Company API connections use HTTPS. Device session information uses Android secure storage. Successful sign-out clears local session credentials and revokes the server session. The installation identifier can remain after sign-out to recognize the device on future sign-ins; clearing app data removes that local record. The short-lived access token is valid for 15 minutes. Refresh-session and security-history retention are separate from that validity.
Accounts and business records are retained according to the service relationship, purpose and the company's obligations. Session/security records support access control and incident review; invoices, payments and commercial documents may be subject to legal retention. Sign-out or uninstall does not automatically delete server-side business records. Closing or disabling account access is not the same as deleting an account and its personal data. Verified deletion/anonymization requests are handled with authorized company staff for information that need not be retained; any retained records and reasons are explained in the response. No single automatic deletion period is promised for every data category.
Requests
The app serves existing company users and has no public account-registration screen. To request account access closure, session revocation or deletion/anonymization of personal information, use the account and data requests page. Requests require identity/authority verification. Never send passwords, tokens, card details or unnecessary customer documents.
Children and changes
Rehber360 is intended for business users, not children. Changes in features or processing practices will be reflected here with an updated date. Contact destek@ruzigar.com.